Fill in the Help support request and we will get back to you............
Describe your problem:
Now, describe the problem accurately:
Now describe the problem using terms that you actually understand
Now describe the problem by telling me what happened not what you think happened or what you can’t do.
Speculate wildly about the cause of the problem
Problem Severity:
A. Trivial
B. Minor
C. Annoying
D. Panic Stations
Nature of the problem:
A. Locked Up
B. Frozen
C. Hung
D. Shot
E. Lifeless
Is your computer plugged in? Yes__ No__
Is it turned on? Yes__ No__
Have you tried to fix it yourself? Yes__ No__
Have you made it worse? Yes__
Have you read the manual? Yes__ No__
Are you sure you've read the manual? Yes__ No__
Are you absolutely certain you've read the manual? No__
Do you think you understood it? Yes__ No__
If `Yes' then why can't you fix the problem yourself?
How tall are you? Are you above this line? _______
What were you doing with your computer at the time the problem occurred?
If `nothing' explain why you think there is a problem.
Are you sure you aren't imagining the problem? Yes__ No__
How does this problem make you feel?
Tell me about your childhood?
Do you have any independent witnesses of the problem? Yes__ No__
Can't you do something else, instead of bothering me? Yes__
Due to attachment space allocation size on the forum it has been necessary to remove this attachment, should you still require a copy please contact me and i can email you a copy.